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    Coordination of Care

    Utilization Management Program
    Sutter Medical Foundation utilization management (UM) program is designed to ensure that managed care members receive timely, medically necessary, and cost-effective health care services. Learn more about Utilization Management Program (opens in a new window).

    Contact Sutter Case Management at (888) 516-8023 to inquire about utilization management processes, affirmative statements or criteria/guidelines.

    Advanced Illness Management (AIM)
    At Sutter Health, we've seen how the right support can help patients with advanced chronic illnesses live the kind of life they want. When given skilled, respectful coaching and care, patients can better manage their health.

    That's why we created Advanced Illness Management (AIM), a program that partners with your doctors to provide you with the nursing and other support you need to manage your illness and live your life. Continue reading about Advanced Illness Management (opens in a new window).

    To learn more about the AIM program and how it can help you or your loved one, please call (877) 775-7728.

    Hearing Impaired Patients
    California Relay Service (CRS) for TDD service will be available for phone
    contact with hearing impaired patients. The telephone number for CRS is 1-800-735-2922.